What is your refund policy?

There are no refunds.

What is your cancelation policy?

If you fail to show up for a lesson or do not cancel or reschedule on our website at least 24-hour advance, you will be charged a $100 late cancellation fee.

How old do I need to be to start driver ed?

You must be at least 14.5 by the first day of the driver ed class.

Driver Ed Class

Do I need a permit to start class?

No permit is required to take the driver ed class. The student must be at least 14.5 years old by the first day of class.

Does classroom have to be completed to start behind-the-wheel training?

It is recommended that the classroom is completed before behind-the-wheel training. Our instructors will contact students based on their date-of-birth to ensure older students are prioritized for the behind-the-wheel lessons.

Can my teen do the eye exam at their eye doctor's office?

The eye exam has to be done by the NCDMV or certified instructor. Safe Lane Driving School offers an eye exam.

Learner's Permit

When can I get my permit?

You must be between 15 and 17 years old to be eligible for a limited learner's permit. 

How long is a leaner's permit required before I can get my license?

You must hold a learner's permit for at least nine months, be at least 16 yrs old, and log at least 60 hours of driving with a supervising driver before you can get your driver's license.  

What hours can my teen drive with a limited learner's permit?

During the first six months, a level one permit authorizes you to drive between the hours of 5 a.m. and 9 p.m. while accompanied by a supervising driver.  

What paperwork is needed for my teen to get their limited learner's permit?

You will need your Driver Ed Certificate of Completion, Driving Eligibility Certificate, Birth Certificate, and Social Security Card. 

Behind-the-Wheel Lessons

When can I start the behind-the-wheel lessons?

You can start driving lessons anytime if you have a valid North Carolina learner permit or driver's license. Your instructor will schedule your driving lessons once you have registered and paid in full. If you are under 18, you must complete the driver ed class before starting behind-the-wheel lessons.

What will I learn during my behind-the-wheel lessons?

For novice/beginning drivers (teens and adults), we start with a step-by-step process working on basic maneuvers specifically taken from the North Carolina Driver Handbook. For more experienced drivers (adults), you can inform your chosen instructor of what you would like to improve upon, and they will tailor a plan to suit your needs.

Will I have other students in the car with me?

No, we provide private one-on-one behind-the-wheel lessons for all students.

Can I use my own car?

No, our vehicles have safety features (i.e., passenger brake, passenger mirror, student driver signs, and topper) that don't come in standard cars.

Do I need to have my own car insurance for behind-the-wheel?

No, you are covered under our commercial insurance during all behind-the-wheel training.

How do I schedule a behind-the-wheel lesson?

An instructor will be contacting you to book your driving lessons. 

Are your instructors licensed?

Yes, each of our instructors is licensed by the North Carolina Division of Motor Vehicles to teach classroom and behind-the-wheel training to all age groups.

What if I need to cancel or reschedule my driving lesson?

Should you need to reschedule a lesson, contact your instructor to reschedule. You must cancel online by logging into your student center at least 24 hours in advance to avoid a $100 late cancellation fee.  All cancelations should be done online.

What is a supervising driver?

A supervising driver includes a parent, grandparent, guardian, or a responsible person approved by the parent/guardian of the permit holder. A supervising driver must have a valid driver's license and held it for at least five years.